Community Systems Architect & Experience Strategist
Designing the digital worlds, structures, and experiences that help municipalities, nonprofits, local media, and community organizations thrive.
I don’t just build websites. I design ecosystems—complete community systems that align people, programs, and digital infrastructure around real-world impact.
Four Lenses I Use to Design Your Community
Community Architect
Designs how your community works: systems, roles, journeys, programs, and the ecosystem that holds it all together.
Experience Designer
Shapes what it feels like to participate: touchpoints, emotional journeys, and meaningful interactions for members.
Systems Thinker
Makes sure programs, tools, and stakeholders fit together logically so the community can scale and stay sustainable.
Narrative Designer
Crafts the story, voice, and identity of the community so people know what they’re part of and why it matters.
Why This Matters for Municipalities, Nonprofits & Local Media
Most organizations have scattered tools, disconnected programs, and audiences that don’t quite fit together. A community systems approach brings clarity and structure, so every part of your work supports the rest.
- Aligns multiple stakeholders around a shared strategy
- Turns disconnected tools into a single ecosystem
- Makes it easier for people to find their place and participate
- Builds digital infrastructure that can adapt over time
How I Approach a Community Ecosystem Project
Every engagement follows a structured, collaborative process designed to respect your reality and move you toward a stronger, more connected community.
Listen & Map Reality
Understand your people, programs, tools, and pain points across the entire community.
Design the Ecosystem
Create a clear structure: roles, journeys, programs, tools, and how they all connect.
Shape the Experience
Define how it feels to join, participate, and stay engaged, across all touchpoints.
Deliver the Blueprint
Provide a clear, documented ecosystem design you can implement and grow over time.
Who This Approach Is For
This kind of work is ideal for organizations that sit at the center of a community and support many different groups.
- Municipalities and local government
- Volunteer fire departments & public safety organizations
- Nonprofits, coalitions, and community causes
- Local newspapers, radio, and media publishers
- Economic development and local business alliances
Ready to design your community’s digital ecosystem?
Let’s talk about where you are now, where you want to be, and what kind of system will help you get there.